The so called customer advocate Rhonda Day, who is more like the devil's advocate spoke directly to Phil Chronican and explained to me that the ANZ had done nothing wrong in my case!
Why is this incompetent female creature called a customer advocate ? More like "Yes Minister" or in this case yes Phil, I know on which side of the fence my bread is buttered!!
She then proceeded to tell me that Mr Ross Ward would contact me the following week, to place the land back on the market...3 months later, I'm still waiting and even though the payments/interest continue to skyrocket over $200,000 ... it shows the bank's greed,negligence and non-empathy towards their customer which will look good in court.
This is the bank that lays off workers will still promoting the Australian Open Tennis and the ferry race on Australia Day!
SCUM
